Payment
We accept Visa, MasterCard and also American Express. You can also finalize your order with the payment service Paypal and Apple Pay.
Yes. We offer payment in 3x or payment 30 days after your order. To do this, you will need to select the ALMA payment method when finalizing your order. This payment method is free of charge.
Yes, we now offer gift card purchases on the site. We offer different gift card amounts credited at the time of purchase.
The gift card can be used on the site. You have received by email the confirmation of your order with access to a discount code.
You want to place an order on the site: create your basket and at the time of payment, enter the title of the code in the 'Gift card or promo code' section. The amount available on the card will be automatically deducted from the total.
If you purchased a product at a lower price than the balance on your gift card, the remaining balance will be automatically credited back to your gift card. You still have 6 months after the date of purchase of the gift card to use this balance on the site.
Shipping orders
If the product is in stock: during the week: 24 to 48 hours. During the weekend: the following Monday.
Once your order is shipped, you will receive an email with an online tracking number. You will be able to track your package on the carrier's website.
Orders to France are shipped with Colissimo from the La Poste group.
Shipping and Returns
Colissimo delivery is free for all orders in France from 300 euros of purchases.
• In France: Colissimo: 2 - 3 working days (in stock available)
Free delivery from 300€
Delivery at 8€ below 300€
• Europe: Colissimo international (4-5 days), €15
Delivery is only available in the European Union
Exchanges and returns are possible up to 14 days after the date of receipt of the product.
Personalized products are neither returned nor exchanged.
In France : exchanges/returns are free.
Please have your order number ready and contact us at contact@invhera.fr
Products must be returned in their packaging, with the protective bag and product label. They must not be worn, washed or damaged. Please do not leave the shoulder straps or straps attached to the bag and put them back inside the bag before shipping.
For French customers: a free return slip will be sent to you by email.
Products and maintenance
For all our maintenance advice you can go to materials and maintenance
All our products are made either in Portugal. Our leathers in Italy. See more information about our commitments
Nous utilisons différents types de cuir (cuir lisse, grainé) Toutes nos peaux proviennent de tanneries Italiennes avec certification LWG. Nos cuirs sont traités avec un tannage minéral, il ne va pas bouger, la couleur n'évoluera pas avec le temps.
Customer account
No, it is not mandatory. But it is highly recommended. Indeed, this will allow you to find your history more quickly, edit your addresses and track your package online. You will also be notified when new products are released.
We send out an average of one newsletter per week. You can unsubscribe at any time with one click. These newsletters are sent to present new products and announce important events.